Enrolment Officer

Salary: £18-20k + Bonus (dependant on experience)

Location - Sheffield

Key Responsibilities:

  • Providing an excellent level of customer service
  • To contact and develop a rapport with new employers and learners both face to face and remotely.
  • Completing sign up visits with learners over a wide geographic area.
  • Completing employer paperwork including health and safety risk assessments.
  • Conducting initial assessments with learners
  • Accurately completing all enrolment paperwork with learners to a high standard
  • Providing IAG to the new learner as appropriate
  • Manage your own diary efficiently
  • Generate new referrals through promoting Portland Training’s provision
  • Achieve monthly individual and team targets for enrolments
  • Reporting progress data and figures on a weekly basis to the contracts manager
  • Undertake training where appropriate
  • Update and maintain learner records including paper and electronic files
  • Familiarise yourself with the External Funding Body rules and Ofsted requirements
  • Read, understand and contribute to Portland Trainings internal processes
  • Undertake any other duties and responsibilities as required by management team.


Skills Required:

  • The ideal candidate will have experience of working within the Work Based Learning Sector
  • The ideal candidate will be able to complete funding paperwork to a high level of accuracy.
  • Demonstrate confidence, tenacity and ability to work on own initiative
  • Excellent communication and time management skills
  • Good organisational skills with an ability to prioritise work-load and meet deadline.
  • Basic understanding of Microsoft packages with a focus on Word and Excel
  • Desire to learn, progress and build a career in the training industry
  • Full driving licence and access to own vehicle.
  • Willingness to work across a wide geographical area, with overnight stays required.
  • Awareness of construction trades is desirable.



  • A good standard of Maths and English
  • IAG qualification desirable


Please email your CV to info@portlandtraining.co.uk and if successful we will arrange an interview with you.

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