Certiport IT Specialist – Device Configuration and Management
What is on this Certiport IT Specialist – Device Configuration and Management course?
This hands-on course is ideal for those wanting to develop a strong working knowledge of Windows device setup, configuration, and support. You’ll learn how to install Windows, manage user accounts and settings, configure peripherals and displays, use cloud storage and file sharing, apply device security measures, and troubleshoot operating systems and networks. The course is aligned to modern Windows environments and prepares you for managing real-world business and personal computers with confidence.
What's on this page?
What qualification will I get?
You will gain the Certiport IT Specialist – Device Configuration and Management certification. This globally recognised qualification proves you can install, configure, and manage devices running Windows, and that you understand core IT concepts such as data access, security, peripherals, and troubleshooting.
How is the Certiport IT Specialist – Device Configuration and Management course assessed?
Assessment is through a Certiport performance-based exam taken at an approved Pearson VUE or Certiport test centre. The exam tests your ability to apply your knowledge by completing practical tasks and troubleshooting common scenarios in a Windows environment.

Overview
Duration: Self-paced
Certification: Certiport IT Specialist – Device Configuration and Management
Price: £650
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What modules will be on the Certiport IT Specialist – Device Configuration and Management course?
1. Windows Installation and Configuration
Identify computer components (RAM, CPU/APU, storage, motherboard, graphics card)
Understand Active Directory, domain accounts, group policies, and local vs group security settings
Install Windows (default settings, domain-joined or local)
Configure user accounts (Microsoft, local, domain), profiles, and access levels
Manage desktop settings including display, taskbar, time zone, and power options
Configure accessibility features like screen readers, voice typing, magnifier, and live captions
Manage Windows Updates, optional updates, and device drivers
2. Windows Features, Applications, and Peripherals
Install, modify, or remove desktop applications
Use the Microsoft Store and Remote Desktop
Understand Windows Copilot and its capabilities (Windows 11 only)
Understand and describe the Windows Registry
Compare common peripheral connection types (HDMI, DisplayPort, VGA, USB variants, Thunderbolt, audio, optical)
Configure display settings including wireless casting, screen orientation, and resolution
3. Data Access and Management
Understand cloud storage and services (OneDrive, SharePoint, Teams, Windows 365)
Set up file sharing and permissions (local and network), including public and mapped drives
Partition and format drives (NTFS, FAT32, exFAT), use GPT and MBR
Back up and restore files using File History or cloud-based tools
Configure file attributes, versioning, and understand permission inheritance
4. Device Security
Manage Windows Defender Firewall settings and network profiles
Configure sign-in options including MFA, biometrics, and password policies
Understand types of security threats (malware, spyware, ransomware, phishing, social engineering)
Respond to threats and configure antimalware tools
Configure and troubleshoot User Account Control (UAC) settings
5. Windows Management and Troubleshooting
Use Windows troubleshooting tools (Task Manager, Event Viewer, System Restore)
Troubleshoot OS and application issues (Safe Mode, reinstalling apps, fixing compatibility issues)
Manage and troubleshoot hardware and peripherals (drivers, keyboards, printers, microphones, etc.)
Troubleshoot network connections using commands like
ipconfig
,ping
, and manage wireless/wired setupsJoin or remove devices from domains and identify when to escalate support issues


Where does the Certiport IT Specialist – Device Configuration and Management course take place?
This course is delivered entirely online, giving you the flexibility to study in your own time, at your own pace. You will receive:
12 months’ access to the eLearning platform
Interactive content, video lessons and quizzes
Support from tutors and technical advisors
Access to practice exams and revision materials
An exam voucher to sit your certification online or at a Pearson VUE test centre
You can study from anywhere with an internet connection, and complete the course around your other commitments.
Who is this course for?
This course is ideal for:
Beginners aiming to start a career in IT support or system administration
School leavers, career changers, or apprentices working with Windows environments
Anyone looking to formalise their skills in configuring and managing Windows devices
It’s recommended that learners have some basic computer literacy and familiarity with Windows 10 or 11 before starting.
FAQ
Self-led courses can begin as soon as learners receive their account information. This information will be emailed to learners with 48 hours of
You can sign up as many candidates as you like, we will just need some basic information for each learner.
The price for access to the learning materials and the certification email is £600.


Book this Course
Self-led Course
Self-led courses give learners the materials they need pass the Certiport IT Specialist – Device Configuration and Management certification exam, and puts learners in control of their own learning.
- Comprehensive learning materials, designed to be easy to understand and learn.
- Learn at your own pace and in your own way.
- Includes an exam voucher for learners to tackle the Certiport IT Specialist – Device Configuration and Management exam when they are ready.
Speak to an Advisor
Our specialist advisors are on hand to answer any questions you may have regarding your next qualification. Simply complete the below form and a member of the team will get back to you very soon.